Shipping Methods. For shipments within the United States standard delivery is by UPS Ground (not available for Alaska or Hawaii shipments). Express options are available at an additional charge using Federal Express or UPS. US Airmail and Priority Mail are used only for deliveries to APO and FPO addresses.

No Signature Required. To avoid delays in the arrival of your order, we generally ship with no signature required unless the shipping address information you provide causes us a security or delivery concern. In such case we will ship with a signature required. If you are concerned about the security of an unattended delivery or otherwise would like us to require a signature before delivery, please let us know at the time of order.

Shipping Times. We generally ship the same day we receive an order; however, orders received after 3:30p.m. (United States Central Time) will ship the next business day. Overnight shippments must be received by noon in order for us to guarentee they will arrive the next business day. We do not ship on holidays or weekends, so orders received shortly before a holiday or weekend will not ship until the first business day following. We request your phone number, e-mail address and/or fax number so we can contact you with questions about your order.

Delivery Times. Delivery dates are based on a number of business days beginning the first business day AFTER the date of shipment. As an example, a Federal Express 2nd Day shipment sent on a Tuesday will arrive on Thursday, but sent on a Thursday will arrive on Monday. Once we have shipped we send you a confirmation and estimate of the delivery date. PLEASE NOTE: we cannot be responsible for delays in delivery caused by bad weather, carrier error or other causes beyond our control and do not refund shipping charges in case of such delays.

Drop Shipments. Some products may be drop-shipped to you direct from a distributor or manufacturer. Thus orders of several products may be shipped from several different locations. We will notify you when this is the case so you know what to expect.

Additional Shipping Charges. We assess an additional shipping charge of $10 for Saturday deliveries in the US. In addition certain products are subject to an extra shipping charge because of their size, weight or method of shipment. See Extra Shipping Charges.